(This FAQ applies to following models in Windows 8.1: U270DX, S20, S30, GT60 0NC, GT60 0ND, GT60 0NE, GT70 0NC, GT70 0ND, GT70 0NE, GT70 0ND Dragon Edition, CR61 0M, CX61 0OC, CX61 0ND, CX61 0NE, CX61 0NF, GE70 0NC, GE70 0ND, GE60 0NC, GE60 0ND, CR70 0M, CX70 0NF) A: Please try the latest Bluetooth driver from below link. FAQ Q: My Bluetooth headset has been successfully paired with laptop but I still cannot have sound emit from it.